Part of the Problem

So I'm at work yesterday, up at the Special Services desk trying to be helpful, and this lady locks onto me with some kind of death-ray stare, marches up to the desk, and begins to spew all kind of bile, vitriol and meanness all over my apron. Apparently she'd been to several other Home Depots where she says they're selling a particular kind of flooring for much less than we are at 3822. I smile and tell her I'll get someone from the flooring department to help her (this isn't actually my job, but I didn't mention that to her) as soon as I can and she just glares at me and steps away from the desk. I call Gary, who's already scrambling to help a department full of people, and he says he'll get to her as soon as he can. I tell her, "Gary will be with you as soon as he can," and I receive from her more scowling. After several minutes she makes her way back up to the desk and squints and tells me through gritted (literally) teeth that no one has helped her yet. I apologize and tell her I'll try again. Gary says he's on his way and when I pass this onto this woman I get more death-rays. From the time I first saw this woman through all her nastiness I was as pleasant and as helpful as I could be--truly. I can't remember the last time I had such a mean customer. She was so nasty that three of my coworkers came over to ask me if I was okay. Finally Gary made his way through a sea of needy customers to this woman and as he was leading her away she turned back, and maybe my memory has exaggerated the look I got, but I'd have sworn she actually snarled at me. That's when I finally noticed what her t-shirt, which was decorated with colorful flowers or butterflies or something, said:

"Souled Out--Lakota Christian Church Ladies Day"

Great.